The Service Consultant: Principles of Service Management and Ownership
Original PDF نویسندگان: Ronald A Garner, C. William Garner
جزئیات
فرمت: Original PDF ناشر: Cengage Learning تاریخ انتشار نسخه الکترونیکی : April 19, 2013
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شابک: 9781285806556, 9781133612353, 9780176881733, 9780357671269 لینک: https://www.amazon.com/dp/B00CDCL1QA
1,849,000 تومان
369,800 تومانبن تخفیف
زمان تحویل: آنی
توضیحات
Designed to prepare readers for a successful career as an automotive service consultant, THE SERVICE CONSULTANT: PRINCIPLES OF SERVICE MANAGEMENT AND OWNERSHIP, Second Edition teaches readers how to maximize profits and improve customer satisfaction in an automotive business. With coverage of task-oriented procedures for day-to-day operations as well as communications, relations, supervision, and customer delivery, this practical book provides readers with an in-depth examination of the multi-faceted responsibilities of an automotive service consultant. In addition, the second edition contains updated examples, activities, technology, case studies, and visual aids so that readers are exposed to the most up-to-date information in the field.
1,849,000 تومان
369,800 تومانبن تخفیف
زمان تحویل: آنی