Good Services: How to Design Services that Work Kindle Edition
Kindle Edition or EPUB + Converted PDF نویسندگان: Louise Downe
جزئیات
فرمت: Kindle Edition or EPUB + Converted PDF ناشر: BIS Publishers; 1st edition (May 15, 2020) تاریخ انتشار نسخه الکترونیکی : May 15, 2020
؟
لینک: https://www.amazon.com/Good-Services-Design-that-Work-ebook/dp/B0898F7HD7
1,119,000 تومان
زمان تحویل: حداکثر 24 ساعت
توضیحات
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
1,119,000 تومان
زمان تحویل: حداکثر 24 ساعت