The IT company you fired two years ago still has remote access to every workstation.The office manager who left in March still gets practice email on her phone. An AI notetaker joined your meeting last Tuesday and recorded a patient complaint by name. And the person you trust most has not taken a full week off in four years.None of it looks like a problem. That is exactly what makes it dangerous.One day it arrives all at once: a breach notification, a records request from the state board, or a deposit that does not match. By then it has been happening for months. THREE EXPERTS. THREE KINDS OF OPEN DOORS.The Unlocked Practice brings together three specialists who spend their careers inside dental practices, each working a different end of the same problem.Monica Cappelli, a dental practice management and revenue cycle expert and founder of Revv Billing Systems, covers operations: access and offboarding, multi-location drift, personal devices, unapproved AI tools, vendor oversight, and the reports that expose leakage and embezzlement while the numbers are still small.Anthony Jurjevic, CISSP, a cybersecurity practitioner who works inside dental networks every day, takes the doors most owners cannot see. Who can reach your systems from outside the building? Which vendor connections were opened years ago and never closed?Duane "The Toothcop" Tinker, a former Texas Dental Board law enforcement officer, closes with accountability. What does the record say when a patient complains, a payer audits, or an investigator calls?WHAT YOU WILL LEARNHow to find every door into your practice, including the ones nobody remembers openingHow to read the reports that catch fraud and revenue leakage while it is still smallHow to separate duties so no one person can collect, post, adjust, and reconcile the same dollarWhat your IT provider should be able to answer in writing, and what their hesitation tells youHow to build records that hold up when a regulator or a payer starts pulling chartsEleven questions to ask before you hire an IT companyWRITTEN FOR THE PEOPLE WHO RUN PRACTICESPractice owners. Office managers. Billing and revenue cycle teams. Regional managers. Group practice and DSO leadership.This is not theory. Every claim is sourced, with nearly eighty endnotes drawn from real breaches, federal enforcement settlements, embezzlement prosecutions, and criminal cases brought against practicing dentists.It ends with tools you can use on Monday: a 90-day implementation plan that runs three tracks at once, a readiness scorecard, and specific questions to ask your IT partner, your billing team, and yourself.Stop hoping the doors are locked. Go find out.
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